General Steps to Delete Your Account:

1. Log In to Your Account:

   • www.whitevapeco.uk
   • Log in using your username/email and password.

2. Navigate to Account Settings:

   • Look for an "Account Settings," "Profile," or "My Account" section. This found by clicking on your profile icon or located in the upper right-hand corner of the website.

3. Find Account Deletion Option:

   • Within the account settings, search for an option related to account deletion or deactivation. This might be under a submenu like "Privacy," "Security," or "Account Preferences."

4. Initiate Account Deletion:

   • Click on the account deletion option.
   • Follow the prompts which may include re-entering your password, providing a reason for leaving, or confirming the deletion request.

5. Confirm Deletion:

   • Confirm your choice.

6. Contact Customer Support:

   • If you cannot find an account deletion option, look for customer support contact information.
   • Send an email or fill out a support form requesting account deletion. Include your account details like your name and email address associated with the account.

Information We Keep on File:

When you create an account at a vape shop, the following information is stored:

• Personal Information:

  • Name
  • Email address
  • Phone number (if provided)
  • Mailing address (if provided)

• Account Information:

  • Username
  • Password (encrypted)
  • Account creation date
  • Account activity logs (e.g., login times and IP addresses)

• Purchase History:

  • Items purchased
  • Dates of purchases
  • Payment methods used (note: actual payment details like credit card numbers are stored securely by the payment processor, not ourself)
  • Shipping addresses used

• Preferences and Settings:

  • Saved items in cart or wish list
  • Communication preferences (e.g., newsletter subscriptions)
  • Account settings and preferences

Data Retention and Privacy Policies:

Please check our privacy policy for more information on what data we retain for legal purposes, this information is anonymized and securely stored.