1. Introduction
Welcome to White Vape Co Ltd ("we," "our," "us"). We are committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, WhiteVapeCo.uk. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Information We Collect
We may collect and process the following data about you:
2.1 Personal Identification Information
- Name
- Email address
- Phone number
- Address
2.2 Technical Data
- IP address
- Browser type and version
- Time zone setting
- Browser plug-in types and versions
- Operating system and platform
- Other technology on the devices you use to access this website
2.3 Usage Data
- Information about how you use our website, products, and services.
2.4 Marketing and Communications Data
- Your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our website
- To improve, personalize, and expand our website
- To understand and analyze how you use our website
- To develop new products, services, features, and functionality
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- To process your transactions and manage your orders
- To send you emails
- To find and prevent fraud
4. Legal Basis for Processing Your Information
We process your personal data on the following bases:
- Your consent
- The performance of a contract with you
- Compliance with legal obligations
- Our legitimate interests, provided these do not override your rights and freedoms
5. How We Share Your Information
We do not share your personal information with third parties except in the following circumstances:
- With service providers who help us operate our website, conduct our business, or serve our users, and who agree to keep this information confidential
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of WhiteVapeCo.uk or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
6. Your Rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.
7. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
White Vape Co Ltd
contact@whitevapeco.uk
0330 380 0657
39 Hollybank Crescent, Hythe, Southampton, Hampshire. SO45 5FZ